I have compiled the list of 20 essential services that should be available in all ECR hotels.
Free parking
People from the city side often visit ECR in Chennai as a weekend retreat. Most of you will reach the hotels in ECR by car and bicycles. Guests prefer a large secure parking space where they can park their vehicles.
Most hotels offer free parking, while some charge for parking. Guests generally prefer to book hotels that provide free parking space.
Free WIFI
If you are staying at a resort near ECR, they must offer an internet connection to all their guests. Most of the hotels in ECR, Chennai offer free Wi-Fi to all their guests. This is because guests prefer a home environment with good internet connectivity.
If it is a business hotel, it is mandatory to provide the best internet connection. In today’s scenario, Wi-Fi has become important like the air we breathe. It has become one of the essential factors in booking any hotel on ECR.
Towels
Most people want to pack lightly while on the road. Therefore, they expect that there will be few things available in their rooms, such as towels. It must be replaced daily for hygienic reasons. People despise towels that are not clean and old. There should be 2 towels in each hotel room that are super soft.
Towels kept in rooms should be made of cotton fibers, as some people may be allergic to polyester. Today, towels are considered a top priority service in all hotels, be it a budget or luxury resort. A hotel is not considered a hotel without towels.
Internal cleaning
Cleaning service in ECR hotels must be done at least once a day. The cleaning service includes cleaning the rooms, changing towels and bed linen. Guests prefer clean and tidy rooms. A messy room results in negative guest feedback that is not good for them.
Complementary breakfast
We all know that dining in the hotel restaurant can sometimes be expensive. Most guests want something that is free, such as a welcome drink or breakfast. In recent times, most of the hotels on ECR Road, Chennai offer complimentary breakfast with rooms.
This is because the guests do not want to leave early for breakfast. For the most part, they prefer a simple breakfast that they can have in their room. The free breakfast concept is not only for luxury resorts, but also for budget stays.
Good showers
Nothing is more relaxing than a nice hot shower. All guests prefer 24 * 7 hot and cold water supply in their rooms. A good shower rejuvenates our body after a long exhausting day. It is mandatory that all hotels near ECR must offer a continuous supply of water to all their guests.
Complementary services
It is not possible to carry the basic hygiene kit all the time. We tend to forget it in some cases. Therefore, all guests expect hotels or resorts to offer a compact toiletries kit containing a simple hygiene kit.
Providing a courtesy kit will definitely please guests. Rather than giving out many small samples of shampoo, soap, or conditioner, resorts can offer regular sizes that are more practical to use.
TV
In the current scenario, there is no such person who does not like to watch television. A pleasant evening is not complete without watching your favorite shows. Television is considered a major facility in all OMR Road hotels.
If you travel staying with your friends for a weekend and there is an important game that you would miss today? Definitely not!
Fridge
Most 3-star hotels near OMR Road, Chennai have a mini fridge where guests can store water, drinks and perishable goods. While the fridge is considered a luxury item, it is very essential in today’s scenario.
We cannot go out to dinner every time or we may not like the food that is offered in the in-house restaurant. In such cases, we can store edibles such as bread, mixed nuts or juices so that we can have a light dinner.
Early registration
Most hotels in ECR have specific fixed check-in and check-out times. In a practical scenario, we cannot arrive at the resort at the exact check-in time. Sometimes we can get there early. In such cases, we prefer to check-in earlier.
With this in mind, some of the hotels near ECR Road have begun allowing early check-ins. They do not charge anything extra for previous registrations.
Complimentary bottled water
Besides Wi-Fi, parking, and restaurant, water bottles are the next essential item on this list. It is considered an important equipment in all hotels in the vicinity of ECR.
Free bottled water must be stored in all rooms at ECR hotels. Storing bottles of water is a part of guest hospitality, which is preferred by all who stay at any 3-star hotel in ECR.
Pool
If you stay with your family, your children will definitely enjoy playing in the pool. The hotel that has a swimming pool will definitely attract a large crowd. Some of the 5 star hotels on ECR Road have pools on the top floor which is quite scenic.
Whether it is a luxury hotel or a cheap hotel, people prefer hotels or resorts that have a swimming pool. It is an important criterion to consider if you are staying at any ECR hotel.
Restaurant on site
Planning a weekend retreat? Check to see if the hotels or resorts you are choosing have a restaurant on site. Most hotels offer complimentary breakfast with rooms. It is advisable to choose a hotel in ECR that has an in-house restaurant.
The restaurant should serve different cuisines ranging from local to international cuisine. Are you staying with your family? Book a hotel that serves the best food at the best price.
Pub
Being a destination for a weekend getaway, most of the resorts and hotels in ECR have a bar. People booking accommodation near OMR, Chennai for a team meeting prefer hotels that have a bar to spend some quality time with their friends. The bar should contain spirits of different varieties that meet all your requirements.
Spa
Nothing relaxes a tired body than a rejuvenating spa treatment. Business people and couples staying in hotels in ECR prefer Spa as part of their package. The Spa Service is charged separately according to the service you use.
Most of the 3-star hotels on OMR Road have Spa in their itinerary as one of the special amenities in addition to the bar and kitchen.
Dirty clothes
Everyone needs clean clothes to wear every day. Offering a laundry bag in the resort room will definitely make the guest’s stay more comfortable and relaxing. Sometimes, the hotels in ECR have a laundry service where they will wash the guest clothes.
Laundry services are generally a service with an additional charge that the guest can opt for if necessary. Most of the luxury hotels in ECR have this facility.
Raise
No hotel is complete without an elevator. Would you rather go up or up stairs to get to your room on the fifth floor? Obviously, you will prefer to use the elevator. They are considered a modern comfort, as most people prefer it to walking.
Staying with your family in a hotel? Make sure the hotel you are staying in has an elevator because you may be staying with your parents who have trouble walking up the stairs. Take this into account before booking your room.
Small kitchen
Modern hotels mostly have a small kitchen where guests can make their own coffee or grill a sandwich. If you get bored of going out to dinner, you can make a simple salad in your room and eat it.
AC
There is no such person who does not like air conditioning in their rooms. Sleeping with the blanket in a cozy room is a heavenly feeling. Make sure your room has air conditioning that you can use on a hot summer day or even a rainy day if you like cold weather. Air conditioning comes with the list of the best amenities that all guests prefer.
Hair dryer
Do you prefer wet hair or silky smooth dry hair after bathing? Definitely the second. Whether it’s a budget hotel or a luxury resort, you’ll obviously like it when you have a hair dryer to use. It is not practical to carry a blower while on vacation. In such cases, the hotels in ECR that offer hair dryers will definitely be to everyone’s liking.