Any industry, be it banking, finance or manufacturing, is driven by IT. It’s no different for the insurance industry, where bespoke solutions provide better performance and it’s imperative that executives in such environments know how to use the software. Expert training is the answer to empowering top executives to handle complex IT solutions like Duck Creek in the insurance industry.
Duck Creek is an industry standard solution created specifically for use by insurance companies. Insurance companies need to track millions of customers and provide outstanding service to stay competitive, and Duck Creek provides comprehensive solutions. It is complex and covers the entire range of insurance operations. For example, the software has modules for processing applications and issuing policies, supporting policies, canceling and reinstating policies. With the software, you can keep track of every customer, issue reminders and invoices on time, and carry out a host of other activities, including reporting and analytics for business intelligence. Given the complexity, it’s not surprising that executives and managers operating the software often face obstacles, especially when handling claims. This is where Duck Creek Training from specialized institutions comes to the rescue.
It is not easy to learn the extended features of this solution in one day. Training by experts is essential. Why experts? This is because experts with industry experience and training backgrounds in this software can transfer knowledge to busy managers tailored to their requirements in the right way. Classroom training, whether it takes place within the company premises or at the trainer’s premises, is one way to receive training, but it is much better to opt for training institutions that offer online training. This method allows executives located as far apart as London, New York and Bangalore to access training modules whenever they have time and also gain access to a trainer in case they have any queries. Webex, GoToMeeting, and Skype are popular methods of conducting sessions online, but a trainer can also offer online training through their site.
Customization of training modules and sessions is the key to how quickly managers learn precisely what is useful to them in their daily activities. Trainers’ knowledge expertise helps analyze requirements and tailor training sessions, another reason to prefer only reputable institutions for Duck Creek global training online or in the classroom method.
What is even more important is post-workout support. It is natural that even after the training, managers face problems in using Duck Creek and here where ongoing support proves to be a decisive factor in selecting the right training institute. The Right Institute will always have experts available to provide guidance until students become experts.